Data Privacy

Data Protection Statement

The contents of the website are made available by Adventure Lakes GmbH, so that website visitors can read information about the product range of Adventure Lakes GmbH and our company.

The handling of personal data of the site visitors follows the strict requirements of the GDPR.

We take the protection of your privacy when using our website very seriously as this important to us. In the following we are pleased to inform you about the collection of personal data.

Collection and processing of personal data

In general, you can visit the website of Adventure Lakes GmbH on an anonymous basis, i.e. without informing us of who you are. When you visit our website, our web servers in Germany save as standard the IP address of your internet service provider via which you access our website, the site from which you access our website and the files you access from us, as well as the date of your visit and general information about your browser. These data are processed to ensure the security of the web server and to adapt the output of the information retrieved to your output medium. These data are only analyzed in anonymized form for statistical purposes.

Personal data is stored and processed only if you provide us with this information, e.g. when completing a contact form or registering for personalized services. On the respective website you will be informed about the intended use and, if necessary, your consent to the storage and processing requested.

Disclosure will only take place at our service providers, for example to send you the requested written information. Of course, all service providers are committed to data secrecy and confidentiality. A transfer to other third parties does not take place. Your data is always encrypted before transmission and processing to protect this data against unauthorized access.

Your data protection rights

You have the right

  • to information (Art. 15 GDPR) about the personal data in question;
  • to rectification (Art. 16 GDPR);
  • to erasure (Art. 17 GDPR), unless required

for purposes of freedom of expression and information;
for purposes of the fulfilment of a contractual obligation;
for public interest purposes or
for asserting legal claims and defense in legal disputes;

  • restrict the processing of your data (Art. 18 GDPR), insofar

the correctness of data is challenged;
the processing is unlawful, while rejecting erasure;
not required any more for asserting legal claims and defense in legal disputes;
you are objecting against the processing (Art. 21 GDPR);

  • to release the data you provided in a structured, common, machine-readable format, or to transfer or of data portability (Art. 20 GDPR);
  • file a complaint with a data protection authority (Art. 77 GDPR). As a rule you may address to the supervisory authority competent for your place of residence, seat or our seat.

For reasons that arise from your particular situation, you have the right to object to the processing of your personal data at any time in case of data processing on the basis of a balance of interests.

If you file your objection, we will no longer process your personal data unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.

In individual cases, we may also process your personal data in order to generate direct mail. You have the right to object to the processing of your personal data used for such advertising at any time; this also applies to profiling insofar as it is associated with such direct mail advertising.

If you object to the processing for direct marketing, we will no longer process your personal data for these purposes.

Responsible and data protection officer

Responsible for the collection and processing of personal data is:

Adventure Lakes GmbH
Am Steinbruch 1, 87545 Burgberg, Germany

You can reach our (external) data protection officer at

the address mentioned above, Attn. data protection officer of the Adventure Lakes GmbH or via e-mail: datenschutz@adventurelakes.com.

Scope and amendments to this privacy statement

This privacy statement applies exclusively to the use of our website and products. It does not apply to the websites of other service providers to which we provide a link. We accept no responsibility or liability for third-party statements and guidelines with no connection to our website. We reserve the right to amend these data privacy rules from time to time in accordance with future changes relating to the collection and processing of personal data.

Contact Form

To respond to your request Adventure Lakes GmbH will process the following personal data if provided in the contact form: form of address, first name, last name, email, street, zip code, town/city, telephone number and content of your request. We will forward your personal data to recipients where this is necessary to meet your request. The legal basis for processing your personal data depends on your request and may take the form of a contract with you (Art. 6 (1) (b) GDPR), your consent (Art. 6 (1) (a) GDPR) or our legitimate interests in providing you with a good service based on a balance of interests (Art. 6 (1) (f) GDPR).

We are supported in the operation of our contact form by our IT service providers as order processors. We will process your data – where processing is based on your consent – until your consent is withdrawn or – where processing is based on a balance of interests – until you object to this or your request has been completed. Unless you provide the data required to contact you and to understand and process your request, we will not be able to process your request. All other information is optional. This service is only for persons over the age of 18.

If we process your personal data on the basis of your consent (Art. 6 (1) (a) GDPR), you can withdraw this consent at any time for the future. If we process your personal data on the basis of a balance of interests (Art. 6 (1) (f) GDPR), you can object to this at any time for the future.

In addition we process the referrer information in connection with use of the contact form (Art. 6 (1) (b) GDPR), which is erased after 4 weeks at the latest. It is technically not possible to use the contact form without collecting this information.

Web and Email Hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) (f) GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein. This service provider is based in an EU or EEA member state. Our Web and email server is being operated and maintained by the data processor Domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, Germany.

Data collection and use for processing the contract and for opening a customer account for our online shop

We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) (b) GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.

Transfer of data for online shopping orders

We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to Art. 6 (1) (b) GDPR. Depending on the payment method you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

Disclosure of data to a shipping provider

If, when or after placing your order, you have given your express consent to us doing so, we disclose your e-mail address and phone number to the selected shipping provider based on that consent according to Art. 6 (1) (a) GDPR, in order to enable the shipping provider to contact you to advise you of the delivery or agree with you the delivery details.

You may revoke your consent at any time by sending a message to the contact option described below or by directly notifying the shipping provider at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

United Parcel Service Deutschland S.à r.l. & Co. OHG (Packages from 1,75 Meter)
Görlitzer Straße 1
41460 Neuss, Germany

Email newsletter and postal advertisement

If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose.

You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address. This service provider is based in an EU or EEA member state.

We reserve the right to use your first and last name and your postal address for our advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves the protection of our legitimate interests in promoting and advertising our products to customers according to Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests.

The advertisements are sent to you by our service provider who processes data on our behalf and to whom we disclose your data for this purpose.

You can opt out of the storage and use of your data for these purposes at any time by sending a message to the contact option specified below.

Data processing with advance payment or payment on delivery upon receipt of an invoice

In case you decide to purchase via advance payment or payment on delivery upon receipt of an invoice we process your data (prename and name, address, date of birth, phone number and provided banking account data) during the ordering process and the data in connection with your order.

You may object at any time. We will no longer process your personal data unless required for contractual payment consummation, legally foreseen or foreseen by court or order by public authority.

PayPal as payment method

On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also assumes trustee capacities and offers buyer protection services. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. If the data subject chooses “PayPal” as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing. The personal data transmitted to PayPal usually involves first name, last name, address, e-mail address, IP address, telephone number, cellphone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data as is connected to the respective order. The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller may be transmitted to credit agencies by PayPal. This transmission is intended for identity and credit checks. PayPal will pass on personal data to affiliates and service providers or subcontractors, if it is necessary to fulfill contractual obligations or for the data to be processed. At any time, the data subject has the possibility to revoke consent from PayPal for the handling of personal data. A revocation does not have any effect on personal data which must necessarily be processed, used, or transmitted for (contractual) payment processing. The applicable privacy policy of PayPal can be found at https://www.paypal.com/en/webapps/mpp/ua/privacy-full.

Data protection for applications and the application procedures

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements.

If it is not possible to offer the applicant a vacancy and we, however, believe due to the applicant profile that the application may be interesting for future job advertisements, we will save the personal application details twelve months, provided that the applicant does not contradict such storage and use. The data will never be passed on to third parties.

Cookies and web analysis

To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use the so-called cookies. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) (f) GDPR that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognise your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™

Please note that disabling cookies may limit your access to some features of our website.

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Insofar as you have given your consent according to Art. 6 (1) (a) GDPR, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com) for the purpose of website analytics. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

Google LLC is headquartered in the USA and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.

You can revoke your consent at any time with future effect by clicking the remarketing cookie via this  link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.

Google Analytics / Google Maps

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. This happens anonymously. Your IP address will be anonymized on the web server before being sent to Google. Only in exceptional cases will the full IP address be sent to a Google server in the US and anonymized there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit this site: https://tools.google.com/dlpage/gaoptout. This website uses“Google Maps” of the service provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The collection and data processing of personal data may also in particular comprise IP addresses and location data of users, which will however not collected and processed without their consent (regularly provided within the settings of their mobile devices). The data may be processed in the USA. Privacy statement: httpss://www.google.com/policies/privacy/, Opting Out: httpss://adssettings.google.com/authenticated.

Online marketing
Google AdWords Remarketing

We use Google AdWords to advertise our website in Google search results and on third-party websites. As far as you have given your consent according to Art. 6 (1) (a) GDPR for every visit of the website the so-called remarketing cookie of Google is set by Google, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. After the purpose of use has ceased to exist and the use of AdWords Remarketing has ended from our side, the data collected in this context will be deleted.

Any data processing that goes beyond that scope takes place only if you have allowed Google to associate your web and app browsing history with your Google account and to use information from your Google account to personalise ads that you see across the web. If, in such a case, you visit our website while being signed in to Google, Google will use your data together with Google Analytics data to build and define audience lists for cross-device remarketing. For this purpose, Google will temporarily join your data with Google Analytics data to build audiences.

Google AdWords remarketing is offered by Google LLC (www.google.com). Google LLC is headquartered in the USA und and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.

You can revoke your consent at any time with future effect by clicking the remarketing cookie via this  link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links:

https://www.google.com/intl/de/policies/privacy/ and

https://www.google.com/recaptcha/intro/android.html.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at

https://developers.google.com/fonts/faq and in Google’s privacy policy at

https://www.google.com/policies/privacy/.

Social media

To support our public relations, we currently use the following social media plug-ins:

YouTube
Facebook
Twitter
LinkedIn
Xing
Pinterest
Instagram

We use the so-called “2-click solution”. That means, when you visit our website, no personal data is passed on to the providers of these plug-ins. Personal data is only transmitted if you click on one of the plug-ins: By activating the plug-ins, data is automatically transmitted to the respective plug-in provider and stored there (for US providers in the USA). We have no influence on the collected data and data processing procedures, nor do we know the full extent of data collection, purposes, and storage periods. Since the plug-in provider collects data using cookies in particular, we recommend that you delete all cookies via your browser’s security settings before clicking on the grey box.

If you activate a plug-in, the plug-in provider is notified that you accessed the corresponding sub-page of our online offer. In addition, the data stated in this declaration is transmitted; in the case of Facebook and Xing, according to the respective providers in Germany, only an anonymized IP is collected. This takes place regardless of whether you have an account with this plug-in provider and are logged in. If you are logged in with the plug-in provider, this data will be directly associated with your account. If you click on the activated button and e.g. link the page, the plug-in provider also stores this information in your user account and publicly communicates it to your contacts. If you do not wish for your profile to be associated with the plug-in provider, you must log out before activating the button.

The plug-in provider stores this data as user profiles and uses them for the purpose of advertising, market research, and/or customization of its website. Such evaluation is done in particular (for users who are not logged in, as well) to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the compilation of these user profiles. To exercise this right, you must contact the applicable plug-in provider. Using the plug-ins, we provide the opportunity to interact with social networks and other users, which allows us to improve our services and design them to be more interesting for you as a user. Legal basis for the use of the plug-ins is Art. 6 (1) (f) GDPR.

For more information about the purpose and scope of data collection and processing of this data by the plug-in provider, please refer to the data protection declarations of the providers listed below. There you can also find further information about your rights and configuration options to protect your privacy.

YouTube
Facebook
Twitter
LinkedIn
Xing
Pinterest
Instagram

Version: December 2020